Search results for: telstra
Synergy WA – Power Corrupts
Australia has a small population (20m) which means our service industries can turn into gigantic, Monopolistic bullies. Synergy is one such company. They aren’t quite as irresponsible as Telstra, but how Synergy deals with its customers is just as disgusting. Synergy is built around servicing the client. Or, rather, it ought to be. Their function is actually to take money for Electricity...
Read MoreInsecure & Angry Large Companies
Your Honor, this man unsubscribed from our email list. How shall we punish him? “You have been unsubscribed from our email list, sorry to see you go. This is the last email you will receive from us. We have added you to our “blacklist”, which means that our system will refuse to send you any other email, without manual intervention by our administrator. If there is an error in...
Read MoreProblems with Telstra anyone?
Telstra are like a crazy girlfriend. They just keep picking at the insides of your head. The Telstra saga continues (read the first instalment here). I left Telstra in April. Their service was awful and I’d seen problems Mum was having with Bigpond’s erratic line, so I wasn’t going to go naked with these guys. Too many modem reboots during heavy downloads and slow upload...
Read MoreIs Honesty Bad For Business?
Telling the bare truth may not be that great for the bottom line. Telling the bare truth may not be that great for the bottom line. Have you ever been truly honest? Can you say that you’ve never said yes when you’ve meant no. Or said that you’d call someone after a date without intending to, or give someone else a wrong phone number because you didn’t like them? Or have...
Read MoreTelstra sucks big time
You'll get no joy and a long wait calling these anti-competitive guys with a problem. Telstra recently changed their Bpay ID numbers and so I paid my bill into the wrong account. They cut me off for 24 hours and had the audacity to ask for a $50 re-connection fee when (after 45 minutes) I finallly got through and complained. In an effort to get as many people to leave the stupid off-shore...
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